Shipping policy

Digital Delivery Policy

Last Updated: June 2026

Overview

Authority House sells digital products only.

All products available through our store are delivered electronically. No physical products are shipped, and no shipping charges apply unless explicitly stated otherwise.

Delivery Method

After successful payment, purchased products are typically delivered through one or more of the following methods:

  • Instant download page after checkout;

  • Download links sent by email;

  • Customer account access;

  • Other electronic delivery methods provided by Authority House.

Customers are responsible for providing a valid email address and ensuring they can receive communications from Authority House.

Delivery Time

Most digital products are delivered immediately after payment confirmation.

In some cases, delivery may take longer due to:

  • Payment verification procedures;

  • Technical issues;

  • Internet connectivity problems;

  • Email delivery delays;

  • Temporary system outages.

If you do not receive access to your purchase within a reasonable time after payment, please contact us for assistance.

Download Issues

If you experience difficulty accessing or downloading your purchase, please contact our support team.

We will make reasonable efforts to assist with:

  • Missing download links;

  • Corrupted files;

  • Access problems;

  • Technical delivery errors.

Customer Responsibilities

Customers are responsible for:

  • Providing accurate purchase information;

  • Maintaining access to the email address used during purchase;

  • Downloading and storing purchased files;

  • Ensuring their device supports common file formats such as PDF.

Authority House is not responsible for issues arising from incorrect customer information or unsupported devices.

Lost or Expired Access

If you lose access to your purchased files, please contact us with proof of purchase.

While we will make reasonable efforts to assist, Authority House does not guarantee indefinite storage or permanent access to previously purchased downloads.

Customers are encouraged to download and securely store purchased products promptly after delivery.

International Availability

Because products are delivered digitally, purchases may be made from most countries worldwide, subject to applicable laws, payment processor restrictions, and platform limitations.

Customers are responsible for ensuring that access to digital educational materials is lawful within their jurisdiction.

Contact Information

For delivery-related questions or technical assistance, please contact:

Authority House

Email: AuthorityHouse@outlook.com

We aim to respond within 2 business days.